We want to support you with our expertise and make working with us as pleasant as possible.
Therefore, in our service area specially set up for you, you will find support offerings on various topics:
Are you perhaps interested in tender documents, need assistance with installation, would like to schedule a maintenance appointment, or are looking for quick help with troubleshooting? - Discover our wide range of services below.
Enquiry forms for download
Creating a requirements profile, especially for more complex special projects, is usually not done by individuals, but by a group of experts. However, groups rarely gather in front of a single computer to go through an enquiry form for a goods lift, for example. How can one ensure that all relevant data are considered and recorded?
One solution might be to involve us in the consultation and start a telephone or online conference. Alternatively, for rough planning, the enquiry forms listed here may also suffice. The following templates are designed to facilitate teamwork; you can print out or download the forms:
Tender templates for download
To make it easier for you to create tender texts for goods lifts, underground lifts and dock lift tables, we have prepared tender templates for you. These are available for download at the following link:
Assistance for assembling a simple lift table
As a lift table manufacturer specializing in the realization of custom special solutions, our experienced team typically handles on-site assembly. However, for standard lift tables, customers often prefer to perform the installation themselves.
Therefore, we present the most important points to consider during the assembly of a lift table in the following article:
Whether you trust our assembly team or decide on self-installation, successful installation also depends on necessary preliminary work. To ensure as smooth a process as possible, we would like to offer you the following article with valuable advice on potential sources of error:
You can find our general terms and conditions for assembly and client-side services at the following links:
Maintenance offer
If you prefer not to perform maintenance on your lift table or goods lift yourself, we are happy to offer you a single maintenance service or a comprehensive maintenance contract.
To prepare a quote, we need the serial number of the lift talbe or goods lift. This is usually a 7-digit number indicated on the type plate of the lift talbe or goods lift (Example: 0000XXX).
For a customized maintenance offer, you can reach us at:
Head office
? Phone: +49 5939 96796-90
? E-mail: info@j-lifte.com
Would you like to learn more about maintenance work on a simple lift table? Read our article:
Assistance in case of malfunction
In the event of a malfunction on a lift table, the following articles can help you identify and fix errors:
- Common faults, their causes and possible solutions
- Help with troubleshooting
- No more cryptic error codes: Clear messages, quick solutions
Should you need further assistance with troubleshooting, please contact the following persons:
Markus Janzen
? Phone: +49 5939 96796-93
? E-mail: m.janzen@j-lifte.com
or
Stefan Winter
? Phone: +49 5939 96796-95
? E-mail: s.winter@j-lifte.com
We are always committed to ensuring smooth operation and are here to help you quickly and efficiently resolve any malfunctions.
Brief instructions
The operating manual for the lift table isn't always readily available. Therefore, in this section, you will find short guides as a little help on some specific topics:
Have you not found what you're looking for?
If you need more information or have specific questions about our products, we look forward to hearing from you.:
? Phone: +49 5939 96796-90
? E-mail: info@j-lifte.com
Your opinion matters to us: Your satisfaction is close to our hearts. That's why we are always open to suggestions for improvement and new ideas. Let us know how we can further optimize our service for you, as your feedback is the key to continuously improving our offerings.
